Broadband Online Application Form (Residential Only)

Application Type
*If you are an existing customer, please provide your Service number and Account number in the designated text boxes.            

About You

*For foreigner only.

*Please use an active email address.

File Upload

Supported format: .jpg, .jpeg, .png
Maximum size: 2MB

Your Subscription Package

Select your Contract Period
Select your Dream Broadband Plan

Select your Fixed Line Type
*By default you will be subscribed to FCO (Free Calls Only). If you choose not to select any additional services below, please leave it blank.    STD

What's Next
  1. Ensure your details are accurate and complete, including valid ID, mobile number and email address for successful registration.
  2. Ensure your payment is successful before closing the browser.
  3. A confirmation email will be sent to you upon successful registration and payment.
  4. You will be contacted by our team for verification, to confirm whether your area is fibre-ready and to set up an appointment within 2 working days.
  5. Upon receiving email confirmation for account creation, register your imagineBroadband account via mobile app or web self-care.
  6. Applicable for Residential plans only. For Business plans, kindly visit our imagine Centre.
  7. Any cancellations of online application (refund) will take 3 months to process.
  8. Depending on infrastructure readiness, installations may take 3-4 weeks from date of confirmation of application.
  9. Refer to our FAQ for more details or visit our website at